Traveloka Call Center Latest yang Can Be Contacted 24 Hours
As one of the unicorn applications involved in the travel and hotel business, the manager provides a Traveloka call center to help users. The goal is for users to get solutions when they experience problems when using products from traveloka.
Moreover, the users also get the latest information related to the promos provided by the manager. So, traveloka application users do not panic when experiencing problems. In this way, it can be said that Traveloka is one of the best and most trusted applications in the eyes of users.
Generally, call center services provided by the application manager can be contacted 24 hours in 7 days. For this reason, you are advised to contact traveloka call center directly if you experience various problems such as the booking code cannot be used for problems when using the traveloka paylater service.
The Importance of Traveloka Call Center for Application Users
The role of call centers in large companies, such as Traveloka, is quite important. As one of the companies in the field of ticketing and travel business, Traveloka certainly requires experienced and able to work professionally.
This is because the function of this call center officer is useful for answering and providing solutions to all the obstacles or problems felt by the users of the application. In addition, there are various call center roles in addition to providing answers to the problems Traveloka users face. Among them are the following:
- Providing Information About Products from Traveloka
The role of this call center is very important in building a brand image in the eyes of users. To build a brand image in the eyes of users, companies like Traveloka must answer all the necessary questions from users. Therefore, call center officials will provide detailed information related to various products for promos organized by Traveloka.
- Noticing Suggestions and Criticism from Users
Traveloka call center officials are also in charge of recording all suggestions, inputs and criticism from the application users. Indeed, as evaluation material this requires suggestions, input, and criticism from users.
Of these things, the application manager may know what the user wants. Therefore, managers can improve services so that consumers are satisfied with the services from the Traveloka application.
- Notification of Special Services for Consumers
And the last role of the call center is to notify special services for consumers. At Traveloka, there are several special services for certain consumers, such as Traveloka Paylater.
This service is a loan that can be used by users to purchase Traveloka products, such as booking hotels, buying food vouchers, to buy vehicle tickets.
How to Contact Traveloka Call Center Using an Interactive Phone
Traveloka itself provides many call center services. It is worth noting that there are 4 methods that you can choose to connect with officials and submit complaints, obstacles, for input related to traveloka products and systems.
For those of you who want to connect with call center officers from Traveloka via an interactive telephone connection, then you can call directly at 0804-1500-308. Then, you can also contact at (021) 2910-3300. You are charged a telephone fee if you contact the call centre in accordance with the applicable regulations.
By contacting the integrated information center provided by the application manager for a full 24 hours, then you can get a solution to the problem faced directly. Because, you can speak directly from the call center officer. Therefore, this method is widely used by the users who experience quite serious problems.
How to Contact Traveloka Call Center Through Social Media
Then, Traveloka also alerted the call center via social media and the official email. For those of you who don’t have enough credit for making calls to the interactive call center number, then you can contact the Traveloka call center via social media or email.
This method is also quite effective. Because, you just need to send a message via direct message (DM) on Traveloka social media. How to contact the call center via social media is quite easy.
First, please log in to your personal Twitter or Facebook account. Then, please find an account on behalf of @traveloka (Twitter) or Traveloka (Facebook). Make sure the social media account has been verified with a blue tick logo.
Then, please send a message via a direct message (DM) of the account. You can add a screenshot file to the evidence of the problems experienced through the attachment feature. Then, wait a while until the call center officer helps you solve the obstacles experienced.
However, the officer needs more time to respond to the message you sent. Therefore, this method is often used by consumers who do not experience emergency problems. In addition, this method is also suitable for those of you who just want to ask about product services and promos information from Traveloka.
How to Contact Traveloka Call Center Through The Website
You can also complain about problems or problems when using the Traveloka application through the official website. Traveloka’s official website is also equipped with a live chat feature. With this feature, you can easily write down the problems experienced in the Traveloka Call Center. How to contact him is also very easy.
First, please access the Traveloka website first. Don’t forget to register an account first if you haven’t registered yet. You can sign up using a personal email address. Then, find the “contact us” menu.
After that, an electronic form will appear that you want to complete. Please write down the obstacles you are facing. If the problem is unable to use traveloka products, then select the problematic product along with the booking code. Attach a support file to make it easier for customer service to check the order you purchased from Traveloka. After that, press send. Please wait a while until you get a response from call center officer Traveloka.
How to Contact Traveloka Call Center Using a Mobile Application
Traveloka also advised the call center about the mobile application. It can be said that the Traveloka call center through this mobile application is the busiest. Because, almost all consumers contact the call center through a mobile application. Apart from being easy and practical, the feedback from the call center officer of this mobile application is quite positive.
To connect to call center services from Traveloka, you must download and install the application through the Google Play Store (Android Phone) or App Store (iOs). Then, log in to your Traveloka account first.
Then, go to the “my account” menu. Then enter the “help center” menu. After that, select the “contact us” menu. Please convey the obstacles experienced. Then, press send.
Traveloka call center officers will investigate related to the obstacles you experience. The official responds to the complaint submitted to the “inbox” menu on the home page of the Traveloka application.
As one of the largest ticketing and travel companies in Indonesia, Traveloka certainly provides call center services. You can contact this integrated information centre service for a full 24 hours. If you experience order-related problems or want to find out product information and promos, then you can contact the call center directly. Noted, there are 4 ways to contact the Traveloka call center that you can use.