How to contact your Commerce call center to resolve any issues
Knowing the niaga call center or cimb Niaga is indeed very important for the community because it will be very useful in case of problems. For bungithe call center itself can be done quite easily. It’s just that not everyone knows how to do it, especially if it’s the first time.
As we already know, Cimb Niaga itself became one of the national private banks where it was originally called Niaga. The existence of this private bank turned out to be chosen by many people because of a number of benefits that would be obtained by customers. It doesn’t stop there, the services and facilities are also quite comprehensive.
In addition, various types of information technology-based services and facilities have also been used by this bank since its inception. In addition, this trade also proved to be the first bank to provide services to the general public in the form of ATMs in Indonesia.
In 1991, this bank turned out to be a bank where it provides services to its customers in the form of online services. The service is also included with the Niaga call center where the existence of customer service is easier to contact anytime and anywhere by customers in order to provide satisfaction.
Cimb Niaga is also listed on the Jakarta Stock Exchange and the Surabaya Stock Exchange. The achievements of this bank are able to be part of the category of the largest bank in Indonesia. The position turned out to be based on the assets of the company concerned.
Getting away from CIMB Niaga Bank
Before asking how to contact the Niaga call center, it is very important to know more about Indonesia’s largest private bank. CIMB Niaga itself is included in the fourth largest banking class in the country. As for when we consider it in terms of assets owned. The majority of its shares are held by the CIMB Group.
The main activity or product offered by this company is business capital credit or home ownership. This is what makes Niaga listed as the bank with the third largest provider of home ownership loans in the country. In addition, a variety of programs and services are offered to attract more clients.
In 1976, launched a professional credit program where it is a type of loan for professionals such as engineering experts, doctors and others. In 1981-1982, it already set up an online banking system and a branch network system . 3 years later, it formed a network of business units for the exchange of official foreign customs and was launched in several branches.
In addition, in 1987, CIMB proved to be the first banking company to offer services to its customers in the form of ATMs in Indonesia. It was precisely in June 1989 that the bank proposed its first share offer to become a public company. It wasn’t until May 2008 that it officially changed its name to BANK CIMB Niaga.
Complaints from the Niaga uuk call center
Every one of us who uses banking services, of course, will sometimes find problems, such as problems with services that have been offered before. To overcome this problem, we really need the existence of a call center of the company concerned to facilitate the resolution of the problem.
In the beginning, this call center itself turned out to offer free services like the best service for customers. Unfortunately, the service turned out to be unavailable anymore. But there is no need to worry because you can still contact them easily via your smartphone easily and quickly.
For those of you who have problems, bisa immediately make a complaint by calling the number 14041 which is the official call center of the trade. Thanks to this service, customers can solve banking problems that happen to you. There are different types of issues that can be reported to customer service or the call center, including:
- Loss of the credit card you have
- You forgot your credit or debit card PIN
- Lost booklet
- Credit or debit card blocking process
- And other problems are related to the services and facilities offered.
Not only that, but part of this call center will also be on standby for 24 hours. This way, it will make you feel comfortable filing complaints anytime and anywhere. In addition to the Niaga call center, you can also email the Niaga.co.id 14041@cimb for more information.
How the complaint procedure for Cimb Niaga Bank works
Do you already know the Niaga call center number ? For those of you who don’t know how the complaints procedure at the bank is actually very easy to do. It’s just that most people are still confused about doing it. In order not to be mistaken, here is the procedure for filing a complaint with this bank.
To file a complaint with Niaga Bank, it is possible to do so by contacting the number of the call center concerned directly. When it is connected, you can immediately transmit what the complaint or problem is where it is facing. Make sure you pass on the information as best you can so that they can understand the problem and provide the best solution.
In addition to this number, there are other alternatives that can help customers submit complaints, for example via the social media they have, namely:
- Facebook: CIMB Company
- Twitter :Commerce @cimb
- Instagram : @cimb_Market
- Site Web : cimbNiaga.co.id
There are several documents on which you must first be prepared before deciding to contact the commerce call center, such as personal identity, chronology of complaints, data or supporting documents (such as proof of transaction, rebuttal form or other) and phone numbers of complainants.
Advantages of Cimb Niaga Bank
Already know how to contact the call center of this bank? You also need to know what the advantages of banking are. just take a look at the review below
- Has a complete product
The first advantage of being a customer in the trade is that there are complete products, including Xtra services, Hypermart Savers, AirAsia Savers, On Account and many others. With the existence of a complete product, it can be adapted to the needs of potential customers.
- Has a responsive and communicative call center section
For those of you who want to complain about various types of issues such as losing a credit or debit card, forgetting a PIN to lose your savings, you don’t have to worry because they have a responsive and communicative call center that can be easily relied upon.
- Scattered in various major cities
Even being a customer in this bank is not difficult to do as there are branches available in almost every major city in Indonesia. This way, it is easier for you to get services and products according to your needs.
Cimb Niaga is one of the leading private banks in Indonesia that offers a variety of services and the best facilities for its clients. If there are any complaints or problems, you can count on the Niaga call center.